You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We do not offer express post or tracked postage at this time unless specified, in which case additional fees may apply.
We offer free home delivery within Warwick QLD 4370 CBD. Deliveries will generally be made after 3pm the following day. If you are unsure please contact us.
Click & Collect
We offer a free click & collect service. Orders will generally be ready for collection the following business day. If you have any questions please contact us.